Nuclyex Privacy Policy (Website Version – DRCJurisdiction)
Privacy Policy – Nuclyex SARL
Effective Date: 25 September 2025
Last Updated: 25 September 2025
Jurisdiction: Democratic Republic of Congo
1. Who we are
Nuclyex SARL is a Congolese company providing a digital wallet and stablecoin on/off-ramp
services, integrated with local mobile money and banking rails. We act as the data controller for
your personal data in the DRC.
2. What we collect
We collect only the information necessary to provide services, comply with Congolese law, and
meet KYC/AML obligations.
Identity and contact information
- Full name
- Date of birth
- Country
- Residential address
- Phone number
- Email address
- Government-issued ID number and type
KYC metadata required for transactions (Congolese users)
- name
- country
- phone
- address
- dob (dd/mm/yyyy)
- email
- idNumber
- idType
(Required per regulatory standards for Congo-based customers.)
Financial and transactional data
- Wallet addresses, transaction amounts, currency, timestamps, and fees
- Bank or mobile money account details you provide to fund or withdraw
Technical data
- Device identifiers, IP address, session logs, cookies
3. How we use your data
- To provide services (wallet creation, transfers, deposits/withdrawals)
- To meet KYC/AML obligations under Congolese law
- To prevent fraud and safeguard accounts
- To provide customer support and service communications
- To improve our platform and services
- For marketing only if you consent
4. Who we share your data with
- Local compliance and payment partners (e.g., banks, mobile money operators, KYC providers)
- Regulators and authorities in the DRC when legally required (AML, taxation, court orders)
- Technology providers under strict confidentiality agreements (e.g., hosting, analytics)
We do not sell your data to third parties.
5. How long we keep your data
- Transaction logs: minimum 5 years, per Congolese AML standards
- KYC data: minimum 10 years, as required for audit and compliance
- Marketing data: until consent is withdrawn
If you close your account, we will delete or anonymize your data unless retention is required by
Congolese law.
6. Your rights
Under DRC law, you may:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent for marketing
Contact us at privacy@nuclyex.com to exercise your rights.
7. Security
We apply reasonable technical and organizational measures to protect your data, including
encryption, restricted employee access, and monitoring.
8. Children and minors
Our services are available for users 16 years and older. Users under 18 may require
parental/guardian consent in accordance with DRC law.
9. Updates
We may update this policy to reflect changes in services or legal requirements. Updates will be
posted with a new effective date, and we will notify you when appropriate.